ProForm 505 CST Treadmill

  • 30 Day Money Back Guarantee
  • Fast & Free Shipping
  • No Sales Tax
  • Engage in a whole new fitness experience as certified personal trainers take your exercise all around the world. With iFit® Coach, you’ll be led through an expansive collection of GlobeTrek™ workouts and an ever-growing library of limit-pushing LiveCast™ workout classes, getting you moving and sweating on and off your machine. Connect your tablet to this iFit® Coach Ready™ treadmill via Bluetooth and start working out with your own personal trainer that will automatically adjust the incline on your equipment, matching the terrain wherever you go. Subscription required. 

     30 DAY TRIAL TO IFIT COACH ($33 VALUE) 

    *Access iFit® Coach workouts on your Bluetooth® connected Android™ or iOS tablet. Tablet not included. Access iFit® Coach account from computer, tablet, or smartphone. Membership sold separately. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by ICON Health & Fitness is under license. Google Maps™ is a trademark of Google, Inc. Other trademarks and trade names are those of their respective owners.
    • World-Class Personal Trainers
    • GlobeTrek™ Workouts and LiveCast™ Studio Classes
    • Strengthening Personalized Nutrition
    • Extensive Connected Tracking

    Features

    20” x 55” Tread Belt

    Because your in-home workout experience should be a comfortable one, ProForm® designed a roomy deck so you won't feel confined as you walk, jog, and run.

    The 55-inch length gives your legs plenty of room to get moving. And the 20-inch width allows your upper-body comfortable elbow room. To ensure our treadmills are top quality, we test each belt for one million cycles at double the user weight before release.

    • Roomy Deck Area
    • Maintenance-Free Tread Belt
    There’s No Limit

    SpaceSaver® Design

    We know you like your house to be clutter-free. So we invented a treadmill that folds up and out of the way when you’re finished with your workout. It totally rocked the fitness industry; but honestly, we’re just glad you don’t have to sacrifice your living space for your fitness habit anymore.

    • Folds in Seconds
    • Safely Locks into Place
    Simple, Hassle-Free Storage

    0 – 10% Digital Quick Incline™ Control

    We consider incline training the treadmill game changer—you can literally prepare your body for those challenging uphill routes.

    The ProForm® 505 CST offers powered, automatic incline adjustability. When you train with incline, you know you're giving your legs the best workout possible on a treadmill.

    • 0 – 10% Incline Range
    • Motorized, Instant Adjustability
    Do More in Less Time

    Specifications

    iFit® Coach Ready™*

    Engage in a whole new fitness experience as certified personal trainers take your exercise all around the world. With iFit® Coach, you’ll be led through an expansive collection of GlobeTrek™ workouts and an ever-growing library of limit-pushing LiveCast™ workout classes, getting you moving and sweating on and off your machine. Connect your tablet to this iFit® Coach Ready™ treadmill via Bluetooth and start working out with your own personal trainer that will automatically adjust the incline on your equipment, matching the terrain wherever you go. Subscription required.

    *Access iFit® Coach workouts on your Bluetooth® connected Android™ or iOS tablet. Tablet not included. Access iFit® Coach account from computer, tablet, or smartphone. Membership sold separately. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by ICON Health & Fitness is under license. Google Maps™ is a trademark of Google, Inc. Other trademarks and trade names are those of their respective owners.

    5” Backlit Display

    We know when you’ve made up your mind about getting fit, you mean business. So we made sure your workout stats are right in front of you as you work out. That means you can watch your mileage, speed, calorie burn, heart rate, and time add up.

    18 On-Board Workouts

    After years of hard work and innovation, we figured out how to make your fitness experience convenient and simple. When you step on the deck of a ProForm® treadmill, you get instant access to professional training programs fully loaded and ready to go. Now you can enjoy a challenging workout focused in on your goals.

    EKG Grip Pulse Heart Rate Sensor

    Grab ahold of in-the-moment heart rate monitoring. These two hand-grip sensors are conveniently built into the handlebars. In a couple seconds, you’ll be able to see your heart rate while you train.

    2.5 CHP Mach Z™ Commercial Plus Motor

    Choose the motor that will run with you from Chicago to Cape Town. Smooth. Powerful. Durable. Proven. This large-frame motor stays cool through the toughest workouts; creates high levels of inertia for a smooth, powerful feel; and promises a quiet in-home experience. Great for heavy use, this motor is built with high-quality components, proven with our 25 Year Motor Warranty.

    20” x 55” Tread Belt

    Because your in-home workout experience should be a comfortable one, ProForm® designed a roomy deck so you won’t feel confined as you walk, jog, and run. The 55-inch length gives your legs plenty of room to stretch out your stride. And the 20-inch width allows your upper-body extra elbow room. To ensure our treadmills are top quality, we test each belt for one million cycles at double the user weight before release.

    0 – 10 MPH Digital QuickSpeed® Control

    Not everybody runs at 10 miles per hour, but it’s nice to know this treadmill can totally handle it. Thanks to a bigger motor size and faster flywheel gear ratio, the ProForm® 505 CST rocks a top speed of 10 mph. Our in-home efficiency booster means you can run every day without using excessive amounts of electricity. And the convenient QuickSpeed® buttons let you adjust your intensity instantly, so you can stay focused through every step of your workout.

    0 – 10% Digital Quick Incline™ Control

    We consider incline training the treadmill game changer—you can realistically condition your body for those challenging uphill routes. The ProForm® 505 CST offers powered, automatic incline adjustability. When you train with incline, you know you’re giving your legs the best workout possible on a treadmill.

    ProShox™ Cushioning

    One of our top goals is to provide you with a comfortable workout. Every treadmill we release is equipped with cushioning throughout the deck area. So as you walk, jog, or run, you’ll have a softer landing with every step. With less stress on your feet, ankles, knees, and hips, you’ll be able to enjoy a longer workout and faster recovery time. It’s one reason why people love their ProForm® treadmills.

    SpaceSaver® Design

    We know you like your house to be clutter-free. So we invented a treadmill that folds up and out of the way when you’re done with your workout. It totally rocked the fitness industry; but honestly, we’re just glad you don’t have to sacrifice your living space for your fitness habit anymore.

    Integrated Tablet Holder

    Make fitness time multi-tasking time. This device shelf keeps your tablet secure and conveniently close so you have access to all your training tools and entertainment must-haves.

    Audio Auxiliary Port

    Plug-in to a better sound system. The included audio auxiliary port allows you to listen to your entertainment at a higher volume. Built with dual 2-inch speakers, you’ll be able to hear your music or videos with less complication. Experts have learned that we actually increase or decrease our pace to match the tempo of our tunes. Plus, music has also been proven to lower perceived exertion. That’s great news.

    1.9” Balanced Rollers

    We know that a quality product is all about the details. That’s why we’ve built the ProForm® 505 CST with 1.9-inch precision-machined, balanced, non-flex rollers. These medium-sized rollers decrease tension, which keeps wear and tear to a minimum. You’ll also notice less noise and better grip.

    325 Lb. Weight Capacity

    Built with the whole family in mind, the ProForm® 505 CST treadmill accommodates up to 325 pounds.

    Warranty

    We want to help you protect your investment. That’s why we try to go above and beyond with our product warranties. The ProForm® 505 CST is protected with a Lifetime Frame Warranty, 25-Year Motor Warranty, 1-Year Parts Warranty and Labor Warranty. Please note: Lifetime Warranty pertains to the lifetime of the original purchaser.

    Footprint

    When this treadmill is fully assembled, the height by width by depth dimensions are 61” x 36.5” x 73.5”.

    California Prop 65 Warning

    Warning: This product contains one or more chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm.

  • Free Shipping Policy: 

    Indoor Cyclery offers 100% free shipping coast to coast within the continental U.S. No minimum order required!  

    Order Confirmation:

    As soon as you place your order you will receive an order confirmation e-mail with your order number included. Congratulations, this means that we have received your order in our system and it will be submitted for immediate shipment! If your item(s) is on back order we will reach out to you via e-mail or telephone to let you know.

    Order Shipment:

    Your order will ship directly from the manufacturer within 2-3 business days from the time you place your order. As soon as your order ships we will send your tracking information to the e-mail address you provided when checking out.

    Damages:

    If your product sustains any damage at all during shipping, please contact us at support@indoorcyclery.com and we will exchange it for you as quickly as possible free of charge. All items need to be returned in their original packaging. 

    Cancellations and Refunds:

    Indoor Cyclery is committed to 100% customer satisfaction!

    To cancel an order, simply reply to the confirmation email you received when you placed your order to let us know and we will process your refund immediately.  

    To return a product that has already shipped for a full refund, just let us know at returns@indoorcyclery.com with the reason for returning the item. Returns will be accepted within 30 days of receiving your product.  All items need to be returned in their original packaging and in resalable condition as determined by the manufacturer.  All return shipping charges will be the responsibility of the customer. After we receive back the returned item, refunds will be issued to the same form of payment used when placing your order. A 10% restocking fee will apply. Exceptions include:

    *Sunny Health & Fitness: All products are only returnable only if received defective as determined by the manufacturer. This does not cover damage caused by accidents, unreasonable use, negligence, improper care, damage from abuse, unauthorized repair, or buyer’s remorse.

    *Bodycraft: All products must be returned within 15 days and only if still unopened in its factory sealed box. A 20% restocking fee will apply. 

    *Power Plate, Frequency Fitness and Xtreme Monkey: A 15% restocking fee will apply.  

    *Keiser: The Keiser M3 bike must be returned within 15 days. There may be a 15% restocking fee for all items that are not received in the original condition received by the customer. 

    *Schwinn, Star Trac and StairMaster: Returns will be accepted only when the product is in the original packaging in unused condition, and must be authorized in advance by the manufacturer. Returns are subject to a 25% restocking charge of the original purchase price.

    *Exerpeutic and Pro Gear: All items may be returned for an exchange or refund within 30 days of the invoice date. 

     

     

     

     

     

  • Who is Indoor Cyclery?

    We are proud to say we are the country's premiere authorized retailer for indoor cycling equipment, including a wide array of other high quality cardio fitness equipment for your personal or commercial fitness needs. 

    Guaranteed Safe & Secure Checkout

    Is my payment secure?

    We guarantee that every transaction you make on Indoor Cyclery.com will be 100% safe. The checkout and confirmation areas of our site are secured using SSL (Secure Socket Layer) encryption through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS PCI-DS which ensures the secure handling of credit card information by our store and its service providers.

    Finance

    Is there any sales tax?

    There is NO sales tax on any purchase store wide.

    Is there a financing option?

    Yes, PayPal Credit is a simple and hassle free way to buy now and pay over time. There are no payments + no interest if your purchase is paid in full in 6 months on purchases of $99 or more. Just check out with PayPal and choose PayPal Credit. See more details.

    Does Indoor Cyclery offer a price match?

    Yes. Please see our Low Price Guarantee for details.

    Does Indoor Cyclery offer bulk order discounts?

    Yes, indeed. We often work in tandem with the top brands in the industry to offer bulk order discounts to fitness clubs, bike studios, schools and other venues throughout the US. Contact us at sales@indoorcyclery.com for a price quote.

    What is the warranty on my purchase?

    You receive the 100% Full Manufacturer Warranty on all items.  For more information on the details of a specific product's warranty, please contact one of our sales representatives.

    An extended service warranty is available for most products sold through our store. For more information on a specific product's extended warranty options, please contact one of our sales representatives.

    Shipping & Delivery

    Where do you ship from?

    We ship directly from the manufacturer, from whichever distribution center is closest to you.

    What companies do you use for delivery?

    UPS and Fed Ex. For heavier equipment or bulk orders: Demar Logistics, Old Dominion, Roadrunner Transportation Services and others.

    How long will my delivery take?

    We aim to ship your order in 2-3 business days from the time the order is placed. Delivery times vary based on the shipping address. If there are any delays, we will do our best to let you know. 

    Do you offer in home delivery and set up?

    Yes, we offer in home delivery and/or expert assembly for a wide array of equipment. Be in touch with one of our sales reps to ask if it's possible for your order. An additional charge will apply.

    How do I track my order?

    Tracking is made easy. After your item ships you will be sent tracking information as well as status updates up until delivery. 

    Cancellations & Returns

    How do I cancel my order?

    Indoor Cyclery is committed to 100% customer satisfaction!

    To cancel an order for a full refund, simply reply to the confirmation email you received when you placed your order online to let us know and we will process the refund immediately.

    How do I make a return?

    To return a product that has already shipped for a full refund, just send us an email at returns@indoorcyclery.com with the reason for returning the item.  Returns will be accepted within 30 days of receiving your product. See our full shipping policy for exceptions.

    What if my purchase arrives damaged?

    If your product sustains any damage during shipping, please contact us at support@indoorcyclery.com right away. We will exchange defective products free of charge as quickly as possible. All items need to be returned in their original packaging.

     

    • Authorized Retailer: As an authorized retailer all purchases are backed by the full manufacturer warranty.

    • Fast & Free Shipping: Indoor Cyclery offers free US domestic shipping coast to coast.

    • 100% Secure Ordering: Checkout is 100% secured using SSL encryption which means your credit card information is protected.

    • Hassle Free Returns:  Not satisfied? Send it back for a refund or replacement.

    • Price Match Guarantee: Find another store offers a lower price than us? Let us know and we'll refund you the difference.

Engage in a whole new fitness experience as certified personal trainers take your exercise all around the world. With iFit® Coach, you’ll be led through an expansive collection of GlobeTrek™ workouts and an ever-growing library of limit-pushing LiveCast™ workout classes, getting you moving and sweating on and off your machine. Connect your tablet to this iFit® Coach Ready™ treadmill via Bluetooth and start working out with your own personal trainer that will automatically adjust the incline on your equipment, matching the terrain wherever you go. Subscription required. 

 30 DAY TRIAL TO IFIT COACH ($33 VALUE) 

*Access iFit® Coach workouts on your Bluetooth® connected Android™ or iOS tablet. Tablet not included. Access iFit® Coach account from computer, tablet, or smartphone. Membership sold separately. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by ICON Health & Fitness is under license. Google Maps™ is a trademark of Google, Inc. Other trademarks and trade names are those of their respective owners.
  • World-Class Personal Trainers
  • GlobeTrek™ Workouts and LiveCast™ Studio Classes
  • Strengthening Personalized Nutrition
  • Extensive Connected Tracking

Features

20” x 55” Tread Belt

Because your in-home workout experience should be a comfortable one, ProForm® designed a roomy deck so you won't feel confined as you walk, jog, and run.

The 55-inch length gives your legs plenty of room to get moving. And the 20-inch width allows your upper-body comfortable elbow room. To ensure our treadmills are top quality, we test each belt for one million cycles at double the user weight before release.

  • Roomy Deck Area
  • Maintenance-Free Tread Belt
There’s No Limit

SpaceSaver® Design

We know you like your house to be clutter-free. So we invented a treadmill that folds up and out of the way when you’re finished with your workout. It totally rocked the fitness industry; but honestly, we’re just glad you don’t have to sacrifice your living space for your fitness habit anymore.

  • Folds in Seconds
  • Safely Locks into Place
Simple, Hassle-Free Storage

0 – 10% Digital Quick Incline™ Control

We consider incline training the treadmill game changer—you can literally prepare your body for those challenging uphill routes.

The ProForm® 505 CST offers powered, automatic incline adjustability. When you train with incline, you know you're giving your legs the best workout possible on a treadmill.

  • 0 – 10% Incline Range
  • Motorized, Instant Adjustability
Do More in Less Time

Specifications

iFit® Coach Ready™*

Engage in a whole new fitness experience as certified personal trainers take your exercise all around the world. With iFit® Coach, you’ll be led through an expansive collection of GlobeTrek™ workouts and an ever-growing library of limit-pushing LiveCast™ workout classes, getting you moving and sweating on and off your machine. Connect your tablet to this iFit® Coach Ready™ treadmill via Bluetooth and start working out with your own personal trainer that will automatically adjust the incline on your equipment, matching the terrain wherever you go. Subscription required.

*Access iFit® Coach workouts on your Bluetooth® connected Android™ or iOS tablet. Tablet not included. Access iFit® Coach account from computer, tablet, or smartphone. Membership sold separately. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by ICON Health & Fitness is under license. Google Maps™ is a trademark of Google, Inc. Other trademarks and trade names are those of their respective owners.

5” Backlit Display

We know when you’ve made up your mind about getting fit, you mean business. So we made sure your workout stats are right in front of you as you work out. That means you can watch your mileage, speed, calorie burn, heart rate, and time add up.

18 On-Board Workouts

After years of hard work and innovation, we figured out how to make your fitness experience convenient and simple. When you step on the deck of a ProForm® treadmill, you get instant access to professional training programs fully loaded and ready to go. Now you can enjoy a challenging workout focused in on your goals.

EKG Grip Pulse Heart Rate Sensor

Grab ahold of in-the-moment heart rate monitoring. These two hand-grip sensors are conveniently built into the handlebars. In a couple seconds, you’ll be able to see your heart rate while you train.

2.5 CHP Mach Z™ Commercial Plus Motor

Choose the motor that will run with you from Chicago to Cape Town. Smooth. Powerful. Durable. Proven. This large-frame motor stays cool through the toughest workouts; creates high levels of inertia for a smooth, powerful feel; and promises a quiet in-home experience. Great for heavy use, this motor is built with high-quality components, proven with our 25 Year Motor Warranty.

20” x 55” Tread Belt

Because your in-home workout experience should be a comfortable one, ProForm® designed a roomy deck so you won’t feel confined as you walk, jog, and run. The 55-inch length gives your legs plenty of room to stretch out your stride. And the 20-inch width allows your upper-body extra elbow room. To ensure our treadmills are top quality, we test each belt for one million cycles at double the user weight before release.

0 – 10 MPH Digital QuickSpeed® Control

Not everybody runs at 10 miles per hour, but it’s nice to know this treadmill can totally handle it. Thanks to a bigger motor size and faster flywheel gear ratio, the ProForm® 505 CST rocks a top speed of 10 mph. Our in-home efficiency booster means you can run every day without using excessive amounts of electricity. And the convenient QuickSpeed® buttons let you adjust your intensity instantly, so you can stay focused through every step of your workout.

0 – 10% Digital Quick Incline™ Control

We consider incline training the treadmill game changer—you can realistically condition your body for those challenging uphill routes. The ProForm® 505 CST offers powered, automatic incline adjustability. When you train with incline, you know you’re giving your legs the best workout possible on a treadmill.

ProShox™ Cushioning

One of our top goals is to provide you with a comfortable workout. Every treadmill we release is equipped with cushioning throughout the deck area. So as you walk, jog, or run, you’ll have a softer landing with every step. With less stress on your feet, ankles, knees, and hips, you’ll be able to enjoy a longer workout and faster recovery time. It’s one reason why people love their ProForm® treadmills.

SpaceSaver® Design

We know you like your house to be clutter-free. So we invented a treadmill that folds up and out of the way when you’re done with your workout. It totally rocked the fitness industry; but honestly, we’re just glad you don’t have to sacrifice your living space for your fitness habit anymore.

Integrated Tablet Holder

Make fitness time multi-tasking time. This device shelf keeps your tablet secure and conveniently close so you have access to all your training tools and entertainment must-haves.

Audio Auxiliary Port

Plug-in to a better sound system. The included audio auxiliary port allows you to listen to your entertainment at a higher volume. Built with dual 2-inch speakers, you’ll be able to hear your music or videos with less complication. Experts have learned that we actually increase or decrease our pace to match the tempo of our tunes. Plus, music has also been proven to lower perceived exertion. That’s great news.

1.9” Balanced Rollers

We know that a quality product is all about the details. That’s why we’ve built the ProForm® 505 CST with 1.9-inch precision-machined, balanced, non-flex rollers. These medium-sized rollers decrease tension, which keeps wear and tear to a minimum. You’ll also notice less noise and better grip.

325 Lb. Weight Capacity

Built with the whole family in mind, the ProForm® 505 CST treadmill accommodates up to 325 pounds.

Warranty

We want to help you protect your investment. That’s why we try to go above and beyond with our product warranties. The ProForm® 505 CST is protected with a Lifetime Frame Warranty, 25-Year Motor Warranty, 1-Year Parts Warranty and Labor Warranty. Please note: Lifetime Warranty pertains to the lifetime of the original purchaser.

Footprint

When this treadmill is fully assembled, the height by width by depth dimensions are 61” x 36.5” x 73.5”.

California Prop 65 Warning

Warning: This product contains one or more chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm.

Free Shipping Policy: 

Indoor Cyclery offers 100% free shipping coast to coast within the continental U.S. No minimum order required!  

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail with your order number included. Congratulations, this means that we have received your order in our system and it will be submitted for immediate shipment! If your item(s) is on back order we will reach out to you via e-mail or telephone to let you know.

Order Shipment:

Your order will ship directly from the manufacturer within 2-3 business days from the time you place your order. As soon as your order ships we will send your tracking information to the e-mail address you provided when checking out.

Damages:

If your product sustains any damage at all during shipping, please contact us at support@indoorcyclery.com and we will exchange it for you as quickly as possible free of charge. All items need to be returned in their original packaging. 

Cancellations and Refunds:

Indoor Cyclery is committed to 100% customer satisfaction!

To cancel an order, simply reply to the confirmation email you received when you placed your order to let us know and we will process your refund immediately.  

To return a product that has already shipped for a full refund, just let us know at returns@indoorcyclery.com with the reason for returning the item. Returns will be accepted within 30 days of receiving your product.  All items need to be returned in their original packaging and in resalable condition as determined by the manufacturer.  All return shipping charges will be the responsibility of the customer. After we receive back the returned item, refunds will be issued to the same form of payment used when placing your order. A 10% restocking fee will apply. Exceptions include:

*Sunny Health & Fitness: All products are only returnable only if received defective as determined by the manufacturer. This does not cover damage caused by accidents, unreasonable use, negligence, improper care, damage from abuse, unauthorized repair, or buyer’s remorse.

*Bodycraft: All products must be returned within 15 days and only if still unopened in its factory sealed box. A 20% restocking fee will apply. 

*Power Plate, Frequency Fitness and Xtreme Monkey: A 15% restocking fee will apply.  

*Keiser: The Keiser M3 bike must be returned within 15 days. There may be a 15% restocking fee for all items that are not received in the original condition received by the customer. 

*Schwinn, Star Trac and StairMaster: Returns will be accepted only when the product is in the original packaging in unused condition, and must be authorized in advance by the manufacturer. Returns are subject to a 25% restocking charge of the original purchase price.

*Exerpeutic and Pro Gear: All items may be returned for an exchange or refund within 30 days of the invoice date. 

 

 

 

 

 

Who is Indoor Cyclery?

We are proud to say we are the country's premiere authorized retailer for indoor cycling equipment, including a wide array of other high quality cardio fitness equipment for your personal or commercial fitness needs. 

Guaranteed Safe & Secure Checkout

Is my payment secure?

We guarantee that every transaction you make on Indoor Cyclery.com will be 100% safe. The checkout and confirmation areas of our site are secured using SSL (Secure Socket Layer) encryption through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS PCI-DS which ensures the secure handling of credit card information by our store and its service providers.

Finance

Is there any sales tax?

There is NO sales tax on any purchase store wide.

Is there a financing option?

Yes, PayPal Credit is a simple and hassle free way to buy now and pay over time. There are no payments + no interest if your purchase is paid in full in 6 months on purchases of $99 or more. Just check out with PayPal and choose PayPal Credit. See more details.

Does Indoor Cyclery offer a price match?

Yes. Please see our Low Price Guarantee for details.

Does Indoor Cyclery offer bulk order discounts?

Yes, indeed. We often work in tandem with the top brands in the industry to offer bulk order discounts to fitness clubs, bike studios, schools and other venues throughout the US. Contact us at sales@indoorcyclery.com for a price quote.

What is the warranty on my purchase?

You receive the 100% Full Manufacturer Warranty on all items.  For more information on the details of a specific product's warranty, please contact one of our sales representatives.

An extended service warranty is available for most products sold through our store. For more information on a specific product's extended warranty options, please contact one of our sales representatives.

Shipping & Delivery

Where do you ship from?

We ship directly from the manufacturer, from whichever distribution center is closest to you.

What companies do you use for delivery?

UPS and Fed Ex. For heavier equipment or bulk orders: Demar Logistics, Old Dominion, Roadrunner Transportation Services and others.

How long will my delivery take?

We aim to ship your order in 2-3 business days from the time the order is placed. Delivery times vary based on the shipping address. If there are any delays, we will do our best to let you know. 

Do you offer in home delivery and set up?

Yes, we offer in home delivery and/or expert assembly for a wide array of equipment. Be in touch with one of our sales reps to ask if it's possible for your order. An additional charge will apply.

How do I track my order?

Tracking is made easy. After your item ships you will be sent tracking information as well as status updates up until delivery. 

Cancellations & Returns

How do I cancel my order?

Indoor Cyclery is committed to 100% customer satisfaction!

To cancel an order for a full refund, simply reply to the confirmation email you received when you placed your order online to let us know and we will process the refund immediately.

How do I make a return?

To return a product that has already shipped for a full refund, just send us an email at returns@indoorcyclery.com with the reason for returning the item.  Returns will be accepted within 30 days of receiving your product. See our full shipping policy for exceptions.

What if my purchase arrives damaged?

If your product sustains any damage during shipping, please contact us at support@indoorcyclery.com right away. We will exchange defective products free of charge as quickly as possible. All items need to be returned in their original packaging.

 

  • Authorized Retailer: As an authorized retailer all purchases are backed by the full manufacturer warranty.

  • Fast & Free Shipping: Indoor Cyclery offers free US domestic shipping coast to coast.

  • 100% Secure Ordering: Checkout is 100% secured using SSL encryption which means your credit card information is protected.

  • Hassle Free Returns:  Not satisfied? Send it back for a refund or replacement.

  • Price Match Guarantee: Find another store offers a lower price than us? Let us know and we'll refund you the difference.


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