ProForm Pro 16.9 Elliptical

  • 30 Day Money Back Guarantee
  • Fast & Free Shipping
  • No Sales Tax
  • 1-Year iFit® Coach* Membership Included

    Engage in a whole new fitness experience as certified personal trainers take your exercise all around the world. The ProForm Pro 16.9 Elliptical comes fully equipped with a 1-year membership to iFit® Coach, giving you full access to an expansive collection of worldwide workouts and an ever-growing library of limit-pushing studio workout classes that will get you moving and sweating on and off your machine. 

    ◊iFit® wireless technology built in—no module required. Access your iFit® account from your Enabled exercise equipment, computer, tablet, or smartphone. 1-year membership included with purchase. After 1 year, annual membership fee required, sold separately.

    Everything You Love in One Place

    Nothing says “me time” like enjoying your favorite website or YouTube videos as you work out*. Our full-color capacitive touchscreen display connects you to what you care about most. It’s easy to check up on your workout stats as you go, too.

    Swipe through your speed, time, distance, calories burned**, heart rate***, and resistance stats. Now you can watch your fitness progress—and then tweet about it—all in the same place. 

    *WiFi internet connection required.
    **Calories burned is an approximation.
    ***There are certain instances that can hinder an accurate heart rate reading, including your physical characteristics, the type and intensity of your activity.

    • Web Enabled
    • 10” Display

    0 – 20° Incline Ramp

    We know you love the outdoors. That’s why we made incline training available on your elliptical. Now you can hike any mountain without leaving your living room.

    With a quick adjustment, this ramp adjusts your incline up to 20 degrees allowing you to focus on specific muscle groups. Target your glutes, quads, and calves for realistic trail training.

    • 0 – 20° Incline Capability
    • Power Adjustable
    • Quick Incline™ Controls
    Hike to the Summit—Before Breakfast

    iFit® Coach Ready™

    Making time for world travel is a challenge—but it doesn’t have to be impossible. Visit Paris, hike the Swiss Alps, or jog the Chilean coast with your iFit® Coach Ready™ elliptical powered by Google Maps™.

    You can also customize your workouts with unlimited programs designed by certified personal trainers. And our ever-growing workout library offers programs that progress with you from first-time user to daily enthusiast.

    • Global Google Maps™ Routes
    • Unlimited Fitness Library
    • Strengthening Personalized Nutrition
    • Extensive Connected Tracking
    Pick Anywhere in the World and Go

    Out-of-Box Easy Assembly

    Unboxing your brand new ProForm elliptical is an exciting moment. We wouldn’t want to kill the joy with hours of complicated assembly. So we engineered an elliptical that comes fully assembled out of the box.

    Now you can assemble your elliptical in minutes and get started on your workout. With just a few simple set-up steps, your elliptical is out of the box and ready to use in minutes.

    • Fully Assembled
    • 3 Quick Set-Up Steps Required
    Save Your Sweat for the Workout

    Specifications

    10” Full-Color Capacitive Touchscreen

    Nothing says “me time” like enjoying your favorite website or YouTube videos as you work out*. Our full-color capacitive touchscreen display connects you to what you care about most. It’s easy to check up on your workout stats as you go, too. Swipe through your speed, time, distance, calories burned**, heart rate***, and resistance stats. Now you can watch your fitness progress—and then tweet about it—all in the same place. 

    *WiFi internet connection required.
    **Calories burned is an approximation.
    ***There are certain instances that can hinder an accurate heart rate reading, including your physical characteristics, the type and intensity of your activity.

    1-year membership to iFit® Coach

    Making time for world travel is a challenge—but it doesn’t have to be impossible. Visit Paris, hike the Swiss Alps, or jog the Chilean coast with your iFit® Coach Ready™ elliptical powered by Google Maps™. You can also customize your workouts with unlimited programs designed by certified personal trainers. And our ever-growing workout library offers programs that progress with you from first-time user to daily enthusiast. 
    *Access iFit® account from computer, tablet, or smartphone. Trademarks and trade names are those of their respective owners. Google Maps™ is a trademark of Google, Inc. Syncing iFit® account from tablet to machine currently on Android™ and iOS tablets only. Tablet not included.

    0 – 20° Incline Ramp

    We know you love the outdoors. That’s why we made incline training available on your elliptical. Now you can hike any mountain without leaving your living room.

    With a quick adjustment, this ramp adjusts your incline up to 20 degrees allowing you to focus on specific muscle groups. Target your gluts, quads, and calves for realistic trail training.

    Front Drive Design

    Stepup to a maximum stride length and an extra smooth ride with this front drive design. The sophisticated, small footprint of the ProForm® Pro 16.9 is perfect for any space.

    Out-of-Box Easy Assembly

    Unboxing your brand new ProForm elliptical is an exciting moment. We wouldn’t want to kill the joy with hours of complicated assembly. So we engineered an elliptical that comes fully assembled out of the box. Now you can assemble your elliptical in minutes and get started on your workout. With just a few simple set-up steps, your elliptical is out of the box and ready to use in minutes.

    35 Workout Apps

    When you step on the pedals of a ProForm elliptical, you get instant access to professional training programs fully loaded and ready to go. Now you can enjoy a challenging workout focused on your goals. Just press “Start” and you’re off.

    Integrated Tablet Holder

     

    Train with the latest technology at your fingertips. This device shelf keeps your tablet secure and conveniently close so you have access to all your training tools and entertainment must-haves.

    EKG™ Grip Pulse with Wireless Chest Strap

    Make the most out of every workout by monitoring your heart rate with these built-in handlebar sensors. They will ensure you are in the right training zone for your goals. If your style is hands-free, the included wireless chest strap is a comfortable solution that accurately transmits your heart rate information to the console for easy viewing.

    Footprint

    79.75"L x 25.75"W x 66.25"H

    Multi-Position Upper-Body Grips

     

    Our workout arms take your fitness from the straightforward lower-body workout of the treadmill to the total-body elliptical experience. By adding resistance and movement to the upper-body, you challenge your arms, shoulders, back, and core with each step.

    iPod® Compatible* Audio

    Move to the beat of your favorite music with this built-in sound system. Plug your iPod® or MP3 player into the Intermix Acoustics™ Sound System and rock out with your favorite power music.

    *iPod® is a trademark of Apple, Inc., registered in the U.S. and other countries. iPod® not included.

    20" Power Adjustable Stride 

    Achieve better muscle definition by changing up your workout stride. The power adjustable stride can also be repositioned for a better individual fit for the whole family.
    Now you don't have to compromise fit for function. With the Pro 16.9, the whole family can enjoy a stride length that works for them.

     

    CoolAire™ Workout Fan

     

    Keep cool with this built-in fan that features two speed settings. Quick console controls allow you to adjust the speed at any time.

     

    32 Lb. Effective Flywheel

    Experience a smooth, steady workout with a flywheel made to perform. A faster gear ratio and effective weight placement deliver a more natural striding experience.

    SMR™ Silent Magnetic Resistance

    This smooth, frictionless resistance system allows you to adjust your workout intensity without interrupting your workout.

    26 Digital Resistance Levels

     

    With 26 digital resistance levels, you can start out easy and progress to intense. Each level is smooth, frictionless, and silent with our patented SMR™ Silent Magnetic Resistance.

     

    Adjustable Oversized Cushioned Pedals

    These large adjustable pedals allow you a number of foot positions and provide important stability as you exercise.

    Commercial-Grade Steel Construction

    Made from commercial-gauge solid steel, this machine is built to last.

    Water Bottle Holder

    Stay hydrated throughout your workout by keeping your water bottle close. This convenient water bottle holder is built-in to the elliptical for easy access.

    Transport Wheels

    Moving this elliptical out of the way is fast and easy with the front-mounted wheels.

    Oversized Levelers

     

    Keep your elliptical stable on an uneven surface with these adjustable leveling feet.

     

    375 Lb. Weight Capacity

     

    This elliptical accommodates up to 375 pounds.

     

    Warranty

     

    The ProForm® Pro 16.9 is protected with a Lifetime Frame Warranty, 6-Year Parts Warranty, and a 3-Year Labor Warranty.

     

    California Prop 65 Warning

    Warning: This product contains one or more chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm.

  • Free Shipping Policy: 

    Indoor Cyclery offers 100% free shipping coast to coast within the continental U.S. No minimum order required!  

    Order Confirmation:

    As soon as you place your order you will receive an order confirmation e-mail with your order number included. Congratulations, this means that we have received your order in our system and it will be submitted for immediate shipment! If your item(s) is on back order we will reach out to you via e-mail or telephone to let you know.

    Order Shipment:

    Your order will ship directly from the manufacturer within 2-3 business days from the time you place your order. As soon as your order ships we will send your tracking information to the e-mail address you provided when checking out.

    Damages:

    If your product sustains any damage at all during shipping, please contact us at support@indoorcyclery.com and we will exchange it for you as quickly as possible free of charge. All items need to be returned in their original packaging. 

    Cancellations and Refunds:

    Indoor Cyclery is committed to 100% customer satisfaction!

    To cancel an order, simply reply to the confirmation email you received when you placed your order to let us know and we will process your refund immediately.  

    To return a product that has already shipped for a full refund, just let us know at returns@indoorcyclery.com with the reason for returning the item. Returns will be accepted within 30 days of receiving your product.  All items need to be returned in their original packaging and in resalable condition as determined by the manufacturer.  All return shipping charges will be the responsibility of the customer. After we receive back the returned item, refunds will be issued to the same form of payment used when placing your order. A 10% restocking fee will apply. Exceptions include:

    *Sunny Health & Fitness: All products are only returnable only if received defective as determined by the manufacturer. This does not cover damage caused by accidents, unreasonable use, negligence, improper care, damage from abuse, unauthorized repair, or buyer’s remorse.

    *Bodycraft: All products must be returned within 15 days and only if still unopened in its factory sealed box. A 20% restocking fee will apply. 

    *Power Plate, Frequency Fitness and Xtreme Monkey: A 15% restocking fee will apply.  

    *Keiser: The Keiser M3 bike must be returned within 15 days. There may be a 15% restocking fee for all items that are not received in the original condition received by the customer. 

    *Schwinn, Star Trac and StairMaster: Returns will be accepted only when the product is in the original packaging in unused condition, and must be authorized in advance by the manufacturer. Returns are subject to a 25% restocking charge of the original purchase price.

    *Exerpeutic and Pro Gear: All items may be returned for an exchange or refund within 30 days of the invoice date. 

     

     

     

     

     

  • Who is Indoor Cyclery?

    We are proud to say we are the country's premiere authorized retailer for indoor cycling equipment, including a wide array of other high quality cardio fitness equipment for your personal or commercial fitness needs. 

    Guaranteed Safe & Secure Checkout

    Is my payment secure?

    We guarantee that every transaction you make on Indoor Cyclery.com will be 100% safe. The checkout and confirmation areas of our site are secured using SSL (Secure Socket Layer) encryption through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS PCI-DS which ensures the secure handling of credit card information by our store and its service providers.

    Finance

    Is there any sales tax?

    There is NO sales tax on any purchase store wide.

    Is there a financing option?

    Yes, PayPal Credit is a simple and hassle free way to buy now and pay over time. There are no payments + no interest if your purchase is paid in full in 6 months on purchases of $99 or more. Just check out with PayPal and choose PayPal Credit. See more details.

    Does Indoor Cyclery offer a price match?

    Yes. Please see our Low Price Guarantee for details.

    Does Indoor Cyclery offer bulk order discounts?

    Yes, indeed. We often work in tandem with the top brands in the industry to offer bulk order discounts to fitness clubs, bike studios, schools and other venues throughout the US. Contact us at sales@indoorcyclery.com for a price quote.

    What is the warranty on my purchase?

    You receive the 100% Full Manufacturer Warranty on all items.  For more information on the details of a specific product's warranty, please contact one of our sales representatives.

    An extended service warranty is available for most products sold through our store. For more information on a specific product's extended warranty options, please contact one of our sales representatives.

    Shipping & Delivery

    Where do you ship from?

    We ship directly from the manufacturer, from whichever distribution center is closest to you.

    What companies do you use for delivery?

    UPS and Fed Ex. For heavier equipment or bulk orders: Demar Logistics, Old Dominion, Roadrunner Transportation Services and others.

    How long will my delivery take?

    We aim to ship your order in 2-3 business days from the time the order is placed. Delivery times vary based on the shipping address. If there are any delays, we will do our best to let you know. 

    Do you offer in home delivery and set up?

    Yes, we offer in home delivery and/or expert assembly for a wide array of equipment. Be in touch with one of our sales reps to ask if it's possible for your order. An additional charge will apply.

    How do I track my order?

    Tracking is made easy. After your item ships you will be sent tracking information as well as status updates up until delivery. 

    Cancellations & Returns

    How do I cancel my order?

    Indoor Cyclery is committed to 100% customer satisfaction!

    To cancel an order for a full refund, simply reply to the confirmation email you received when you placed your order online to let us know and we will process the refund immediately.

    How do I make a return?

    To return a product that has already shipped for a full refund, just send us an email at returns@indoorcyclery.com with the reason for returning the item.  Returns will be accepted within 30 days of receiving your product. See our full shipping policy for exceptions.

    What if my purchase arrives damaged?

    If your product sustains any damage during shipping, please contact us at support@indoorcyclery.com right away. We will exchange defective products free of charge as quickly as possible. All items need to be returned in their original packaging.

     

    • Authorized Retailer: As an authorized retailer all purchases are backed by the full manufacturer warranty.

    • Fast & Free Shipping: Indoor Cyclery offers free US domestic shipping coast to coast.

    • 100% Secure Ordering: Checkout is 100% secured using SSL encryption which means your credit card information is protected.

    • Hassle Free Returns:  Not satisfied? Send it back for a refund or replacement.

    • Price Match Guarantee: Find another store offers a lower price than us? Let us know and we'll refund you the difference.

1-Year iFit® Coach* Membership Included

Engage in a whole new fitness experience as certified personal trainers take your exercise all around the world. The ProForm Pro 16.9 Elliptical comes fully equipped with a 1-year membership to iFit® Coach, giving you full access to an expansive collection of worldwide workouts and an ever-growing library of limit-pushing studio workout classes that will get you moving and sweating on and off your machine. 

◊iFit® wireless technology built in—no module required. Access your iFit® account from your Enabled exercise equipment, computer, tablet, or smartphone. 1-year membership included with purchase. After 1 year, annual membership fee required, sold separately.

Everything You Love in One Place

Nothing says “me time” like enjoying your favorite website or YouTube videos as you work out*. Our full-color capacitive touchscreen display connects you to what you care about most. It’s easy to check up on your workout stats as you go, too.

Swipe through your speed, time, distance, calories burned**, heart rate***, and resistance stats. Now you can watch your fitness progress—and then tweet about it—all in the same place. 

*WiFi internet connection required.
**Calories burned is an approximation.
***There are certain instances that can hinder an accurate heart rate reading, including your physical characteristics, the type and intensity of your activity.

  • Web Enabled
  • 10” Display

0 – 20° Incline Ramp

We know you love the outdoors. That’s why we made incline training available on your elliptical. Now you can hike any mountain without leaving your living room.

With a quick adjustment, this ramp adjusts your incline up to 20 degrees allowing you to focus on specific muscle groups. Target your glutes, quads, and calves for realistic trail training.

  • 0 – 20° Incline Capability
  • Power Adjustable
  • Quick Incline™ Controls
Hike to the Summit—Before Breakfast

iFit® Coach Ready™

Making time for world travel is a challenge—but it doesn’t have to be impossible. Visit Paris, hike the Swiss Alps, or jog the Chilean coast with your iFit® Coach Ready™ elliptical powered by Google Maps™.

You can also customize your workouts with unlimited programs designed by certified personal trainers. And our ever-growing workout library offers programs that progress with you from first-time user to daily enthusiast.

  • Global Google Maps™ Routes
  • Unlimited Fitness Library
  • Strengthening Personalized Nutrition
  • Extensive Connected Tracking
Pick Anywhere in the World and Go

Out-of-Box Easy Assembly

Unboxing your brand new ProForm elliptical is an exciting moment. We wouldn’t want to kill the joy with hours of complicated assembly. So we engineered an elliptical that comes fully assembled out of the box.

Now you can assemble your elliptical in minutes and get started on your workout. With just a few simple set-up steps, your elliptical is out of the box and ready to use in minutes.

  • Fully Assembled
  • 3 Quick Set-Up Steps Required
Save Your Sweat for the Workout

Specifications

10” Full-Color Capacitive Touchscreen

Nothing says “me time” like enjoying your favorite website or YouTube videos as you work out*. Our full-color capacitive touchscreen display connects you to what you care about most. It’s easy to check up on your workout stats as you go, too. Swipe through your speed, time, distance, calories burned**, heart rate***, and resistance stats. Now you can watch your fitness progress—and then tweet about it—all in the same place. 

*WiFi internet connection required.
**Calories burned is an approximation.
***There are certain instances that can hinder an accurate heart rate reading, including your physical characteristics, the type and intensity of your activity.

1-year membership to iFit® Coach

Making time for world travel is a challenge—but it doesn’t have to be impossible. Visit Paris, hike the Swiss Alps, or jog the Chilean coast with your iFit® Coach Ready™ elliptical powered by Google Maps™. You can also customize your workouts with unlimited programs designed by certified personal trainers. And our ever-growing workout library offers programs that progress with you from first-time user to daily enthusiast. 
*Access iFit® account from computer, tablet, or smartphone. Trademarks and trade names are those of their respective owners. Google Maps™ is a trademark of Google, Inc. Syncing iFit® account from tablet to machine currently on Android™ and iOS tablets only. Tablet not included.

0 – 20° Incline Ramp

We know you love the outdoors. That’s why we made incline training available on your elliptical. Now you can hike any mountain without leaving your living room.

With a quick adjustment, this ramp adjusts your incline up to 20 degrees allowing you to focus on specific muscle groups. Target your gluts, quads, and calves for realistic trail training.

Front Drive Design

Stepup to a maximum stride length and an extra smooth ride with this front drive design. The sophisticated, small footprint of the ProForm® Pro 16.9 is perfect for any space.

Out-of-Box Easy Assembly

Unboxing your brand new ProForm elliptical is an exciting moment. We wouldn’t want to kill the joy with hours of complicated assembly. So we engineered an elliptical that comes fully assembled out of the box. Now you can assemble your elliptical in minutes and get started on your workout. With just a few simple set-up steps, your elliptical is out of the box and ready to use in minutes.

35 Workout Apps

When you step on the pedals of a ProForm elliptical, you get instant access to professional training programs fully loaded and ready to go. Now you can enjoy a challenging workout focused on your goals. Just press “Start” and you’re off.

Integrated Tablet Holder

 

Train with the latest technology at your fingertips. This device shelf keeps your tablet secure and conveniently close so you have access to all your training tools and entertainment must-haves.

EKG™ Grip Pulse with Wireless Chest Strap

Make the most out of every workout by monitoring your heart rate with these built-in handlebar sensors. They will ensure you are in the right training zone for your goals. If your style is hands-free, the included wireless chest strap is a comfortable solution that accurately transmits your heart rate information to the console for easy viewing.

Footprint

79.75"L x 25.75"W x 66.25"H

Multi-Position Upper-Body Grips

 

Our workout arms take your fitness from the straightforward lower-body workout of the treadmill to the total-body elliptical experience. By adding resistance and movement to the upper-body, you challenge your arms, shoulders, back, and core with each step.

iPod® Compatible* Audio

Move to the beat of your favorite music with this built-in sound system. Plug your iPod® or MP3 player into the Intermix Acoustics™ Sound System and rock out with your favorite power music.

*iPod® is a trademark of Apple, Inc., registered in the U.S. and other countries. iPod® not included.

20" Power Adjustable Stride 

Achieve better muscle definition by changing up your workout stride. The power adjustable stride can also be repositioned for a better individual fit for the whole family.
Now you don't have to compromise fit for function. With the Pro 16.9, the whole family can enjoy a stride length that works for them.

 

CoolAire™ Workout Fan

 

Keep cool with this built-in fan that features two speed settings. Quick console controls allow you to adjust the speed at any time.

 

32 Lb. Effective Flywheel

Experience a smooth, steady workout with a flywheel made to perform. A faster gear ratio and effective weight placement deliver a more natural striding experience.

SMR™ Silent Magnetic Resistance

This smooth, frictionless resistance system allows you to adjust your workout intensity without interrupting your workout.

26 Digital Resistance Levels

 

With 26 digital resistance levels, you can start out easy and progress to intense. Each level is smooth, frictionless, and silent with our patented SMR™ Silent Magnetic Resistance.

 

Adjustable Oversized Cushioned Pedals

These large adjustable pedals allow you a number of foot positions and provide important stability as you exercise.

Commercial-Grade Steel Construction

Made from commercial-gauge solid steel, this machine is built to last.

Water Bottle Holder

Stay hydrated throughout your workout by keeping your water bottle close. This convenient water bottle holder is built-in to the elliptical for easy access.

Transport Wheels

Moving this elliptical out of the way is fast and easy with the front-mounted wheels.

Oversized Levelers

 

Keep your elliptical stable on an uneven surface with these adjustable leveling feet.

 

375 Lb. Weight Capacity

 

This elliptical accommodates up to 375 pounds.

 

Warranty

 

The ProForm® Pro 16.9 is protected with a Lifetime Frame Warranty, 6-Year Parts Warranty, and a 3-Year Labor Warranty.

 

California Prop 65 Warning

Warning: This product contains one or more chemicals known to the State of California to cause cancer, birth defects, and other reproductive harm.

Free Shipping Policy: 

Indoor Cyclery offers 100% free shipping coast to coast within the continental U.S. No minimum order required!  

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail with your order number included. Congratulations, this means that we have received your order in our system and it will be submitted for immediate shipment! If your item(s) is on back order we will reach out to you via e-mail or telephone to let you know.

Order Shipment:

Your order will ship directly from the manufacturer within 2-3 business days from the time you place your order. As soon as your order ships we will send your tracking information to the e-mail address you provided when checking out.

Damages:

If your product sustains any damage at all during shipping, please contact us at support@indoorcyclery.com and we will exchange it for you as quickly as possible free of charge. All items need to be returned in their original packaging. 

Cancellations and Refunds:

Indoor Cyclery is committed to 100% customer satisfaction!

To cancel an order, simply reply to the confirmation email you received when you placed your order to let us know and we will process your refund immediately.  

To return a product that has already shipped for a full refund, just let us know at returns@indoorcyclery.com with the reason for returning the item. Returns will be accepted within 30 days of receiving your product.  All items need to be returned in their original packaging and in resalable condition as determined by the manufacturer.  All return shipping charges will be the responsibility of the customer. After we receive back the returned item, refunds will be issued to the same form of payment used when placing your order. A 10% restocking fee will apply. Exceptions include:

*Sunny Health & Fitness: All products are only returnable only if received defective as determined by the manufacturer. This does not cover damage caused by accidents, unreasonable use, negligence, improper care, damage from abuse, unauthorized repair, or buyer’s remorse.

*Bodycraft: All products must be returned within 15 days and only if still unopened in its factory sealed box. A 20% restocking fee will apply. 

*Power Plate, Frequency Fitness and Xtreme Monkey: A 15% restocking fee will apply.  

*Keiser: The Keiser M3 bike must be returned within 15 days. There may be a 15% restocking fee for all items that are not received in the original condition received by the customer. 

*Schwinn, Star Trac and StairMaster: Returns will be accepted only when the product is in the original packaging in unused condition, and must be authorized in advance by the manufacturer. Returns are subject to a 25% restocking charge of the original purchase price.

*Exerpeutic and Pro Gear: All items may be returned for an exchange or refund within 30 days of the invoice date. 

 

 

 

 

 

Who is Indoor Cyclery?

We are proud to say we are the country's premiere authorized retailer for indoor cycling equipment, including a wide array of other high quality cardio fitness equipment for your personal or commercial fitness needs. 

Guaranteed Safe & Secure Checkout

Is my payment secure?

We guarantee that every transaction you make on Indoor Cyclery.com will be 100% safe. The checkout and confirmation areas of our site are secured using SSL (Secure Socket Layer) encryption through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS PCI-DS which ensures the secure handling of credit card information by our store and its service providers.

Finance

Is there any sales tax?

There is NO sales tax on any purchase store wide.

Is there a financing option?

Yes, PayPal Credit is a simple and hassle free way to buy now and pay over time. There are no payments + no interest if your purchase is paid in full in 6 months on purchases of $99 or more. Just check out with PayPal and choose PayPal Credit. See more details.

Does Indoor Cyclery offer a price match?

Yes. Please see our Low Price Guarantee for details.

Does Indoor Cyclery offer bulk order discounts?

Yes, indeed. We often work in tandem with the top brands in the industry to offer bulk order discounts to fitness clubs, bike studios, schools and other venues throughout the US. Contact us at sales@indoorcyclery.com for a price quote.

What is the warranty on my purchase?

You receive the 100% Full Manufacturer Warranty on all items.  For more information on the details of a specific product's warranty, please contact one of our sales representatives.

An extended service warranty is available for most products sold through our store. For more information on a specific product's extended warranty options, please contact one of our sales representatives.

Shipping & Delivery

Where do you ship from?

We ship directly from the manufacturer, from whichever distribution center is closest to you.

What companies do you use for delivery?

UPS and Fed Ex. For heavier equipment or bulk orders: Demar Logistics, Old Dominion, Roadrunner Transportation Services and others.

How long will my delivery take?

We aim to ship your order in 2-3 business days from the time the order is placed. Delivery times vary based on the shipping address. If there are any delays, we will do our best to let you know. 

Do you offer in home delivery and set up?

Yes, we offer in home delivery and/or expert assembly for a wide array of equipment. Be in touch with one of our sales reps to ask if it's possible for your order. An additional charge will apply.

How do I track my order?

Tracking is made easy. After your item ships you will be sent tracking information as well as status updates up until delivery. 

Cancellations & Returns

How do I cancel my order?

Indoor Cyclery is committed to 100% customer satisfaction!

To cancel an order for a full refund, simply reply to the confirmation email you received when you placed your order online to let us know and we will process the refund immediately.

How do I make a return?

To return a product that has already shipped for a full refund, just send us an email at returns@indoorcyclery.com with the reason for returning the item.  Returns will be accepted within 30 days of receiving your product. See our full shipping policy for exceptions.

What if my purchase arrives damaged?

If your product sustains any damage during shipping, please contact us at support@indoorcyclery.com right away. We will exchange defective products free of charge as quickly as possible. All items need to be returned in their original packaging.

 

  • Authorized Retailer: As an authorized retailer all purchases are backed by the full manufacturer warranty.

  • Fast & Free Shipping: Indoor Cyclery offers free US domestic shipping coast to coast.

  • 100% Secure Ordering: Checkout is 100% secured using SSL encryption which means your credit card information is protected.

  • Hassle Free Returns:  Not satisfied? Send it back for a refund or replacement.

  • Price Match Guarantee: Find another store offers a lower price than us? Let us know and we'll refund you the difference.




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